Shipping & Returns

SHIPPING

We offer free shipping on all orders.

Typically, we handle and send out all orders within 48 hours of placement, provided the item is available. If the item is unavailable, we will contact you via email within 24-48 hours with a conformation number.

DAMAGES

Please inspect the packaging of your item (s) when they arrive. If your item (s) do arrive damaged, please email infojustgrateful@gmail.com for support.

RETURNS/EXCHANGES

We do not accept returns or exchanges. If you have any problems with your order, please email us within 72 hours after receiving your shipment at infojustgrateful@gmail.com and include your order number. We will do our best to help you.

CANCELLATIONS/REFUNDS

We accept cancellation/refunds only within 24 hours of purchase. Please send us an email with your order number included at infojustgrateful.com and we can help you.

LOST/DELAYED PACKAGES

Please understand we are not responsible for lost or delayed packages. We recommend reaching out to your local postal service and customs agency. We’re sorry for the inconvenience!